We get so many comments about our television ads that we decided to go “big-time” and post them on YouTube.
Have a look and see if you recognize anyone! Thanks for viewing.
We are HONORED AND HUMBLED! The Billings Gazette just announced the winners of the Readers’ Choice contest, where readers cast ballots for their favorite businesses. Rimrock Art & Frame was selected as Billings Best Custom Frame Store.
Best Custom Frame Store
Why were we selected? Well, I think folks recognize a good thing when they see it, and at Rimrock Art & Frame they see a good thing. We work extremely hard at exceeding our clients’ expectations while creating new friendships and obviously, the word is out! Clearly we’re set apart from the big box stores because we’re locally owned, operated and support our community accordingly. We think if we’re going to be a true member of the community, we ought to keep our tax dollars and community support right here in Billings.
Everyone talks about it, but I refuse to use the term “customer service”. It’s a worn out cliché. It’s used by businesses who don’t really know what they’re good at. At Rimrock we aren’t just building picture frames, we’re building relationships. We believe that people are created to be in relationship with other people, so we crave that personal connection even with the places we do business. My favorite saying is “anybody can build a frame around a picture, but not everyone can build a relationship around a frame.” I really think that’s the key to our success. We get to know our clients, not just sell them stuff. One of our favorite customers put it this way; “I love the feeling when I come into the store. it’s like a being part of a “family”. You remember our name and what we have purchased. Your store and staff rock!”
We also believe that we offer outstanding value. When you consider our knowledge, selection, quality, price, craftsmanship and service, our value can’t be beat. Oh and one more thing….custom framing is all we do! We aren’t distracted by selling furniture and home accessories or stocking the shelves with craft supplies. Our passion is custom framing and it shows.
So, if you voted for us, Thank You! If this is the first time you’ve heard of us, we invite you to stop in and experience the difference!
As you’ve probably heard, the long-running C.M. Russell Art Auction held on Charlie Russell’s birthday (March 19) each spring in Great Falls, MT has been under controversy of late. We don’t know many details, but we’ll tell you what we know for now.
For 39 years, the Great Falls Advertising Federation (Ad Club) has organized and operated the art show and auction “to benefit the C.M. Russell Museum” as well as the club’s programs. For reasons unknown to us, the Ad Club and the C.M. Russell Museum have had a falling-out and are not working together on the 2010 art show and auction.
It seems that BOTH organizations will be holding their own “shows” held during the week of March 17-20, 2010. The C.M. Russell Museum has named their event “The Russell: The Sale to Benefit the C.M. Russell Museum” and the Ad Club has named their event “The CM Russell Art Auction”.
For a detailed evaluation from the Museum’s point of view, see the open letter from the Museum’s Board of Directors.
We’ll keep you posted as more information becomes available.
